PROFESSIONAL WORK

The long, patient kind of work.

Sixteen years across telecommunications, cloud, hardware, public sector, and global accounts. The systems changed. The work stayed rooted in listening, translating, and moving people forward together.

I have worked where technical architecture, customer priorities, partner ecosystems, and commercial decisions meet. My role is often to make the whole system easier to see, then help the people inside it decide what to do next.

Experience
16 years
Companies
AT&T · AWS · HP · Neat
Ground covered
Telco · Cloud · SLED · Collaboration

Companies and public institutions supported

EXPERIENCE

ACCOUNTS SUPPORTED

EXPERIENCE

Where the sixteen years happened.

AT&T

Senior Client Solution Executive · 2008–2020

Advanced through sales and leadership roles spanning public sector, enterprise, and Fortune 50 customers. Led solution design, contract work, and cross-functional delivery across multiple states.

Amazon Web Services

Inside sales, telecom, and global accounts · 2020–2024

Moved from inside sales into telecommunications and Media & Entertainment global accounts, connecting cloud infrastructure, AI/ML architecture, vendors, and customer teams.

HP Inc.

Field Sales Manager, SLED · 2024–2025

Managed HP Poly strategy across Texas, Louisiana, and Mississippi. Built forecasting tools and worked across field, product, partner, and customer teams.

Neat

Enterprise account leadership · Current

Bringing the same customer focus and ecosystem approach to video collaboration and enterprise relationships.

PRACTICE

How I tend to work.

Start with intake

Find the real problem

Listen first, ask the questions that make the system visible, and separate the immediate request from the underlying need.

Translate across teams

Technical, commercial, and human context

Help product, engineering, sales, partners, and customers understand the same decision without flattening their different priorities.

Build the operating view

Make progress legible

Create the dashboard, process, narrative, or architecture that helps a group see what is happening and act with more confidence.

RANGE

Broad by design.

The range is the point: cloud infrastructure, telecommunications, collaboration hardware, data analysis, public sector, and go-to-market work all draw on the same ability to connect systems and people.

Enterprise and public sector

Customers, agencies, and education

Experience supporting complex buying groups, long decision cycles, compliance needs, and multi-party delivery.

Cloud and technical strategy

Infrastructure, AI/ML, and solution design

Translate technical options into decisions a customer and their stakeholders can actually use.

Partner and product ecosystems

Field insight to shared action

Connect customer signals with partner motion, product direction, and go-to-market execution.

What colleagues say

You've been an incredible team member; your knowledge around AI and data analytics has been invaluable, and you always go above and beyond.
— Katherine B. — AI and data teammate
Manny is very customer focused. While others pivot away, Manny explores the problems the customer is experiencing to maximize the ability to solve with a solution. He is collaborative and creative and ties solutions back to what customers care about with storytelling.
— Frazer C. — Customer-focused storyteller
Manny engages effortlessly, listening intently and asking thoughtful questions that put people at ease while demonstrating exceptional competence and calm confidence.
— James R. — Solutions teammate
A highly motivated individual with a strong aptitude for community and relationship building. Manny's contributions significantly fostered collaboration and broke down silos between teams.
— Yesenia Y. — Product partner

THE DOOR IS OPEN

If the problem crosses a few boundaries, that is usually a good place to start.

Tell me what you are working through. We can figure out whether a useful conversation is here.

Start a conversation